Privacy Policy

1. Who We Are

GlowOnn (“we”, “us”, “our”) is a US-based retailer of authentic Korean skincare products. This policy explains what personal information we collect, how we use it, and your rights.

2. Information We Collect

• Account information: name and email when you create an account or sign in via Shopify.
• Order information: shipping address, payment method (processed by Shopify — we never store raw card data), and order history.
• Review submissions: display name, email, star rating, and review text. Your email is never shown publicly.
• Session cookies: HTTP-only cookies used exclusively to keep you signed in. Set only after login.
• Cart data: stored locally in your browser (localStorage) and never sent to third parties.

3. How We Use Your Information

• To process and fulfill your orders.
• To manage your account and authenticate your sessions.
• To moderate and display product reviews.
• To send transactional emails (order confirmations, shipping updates). No marketing emails without your explicit opt-in.

4. Cookies & Local Storage

We use only strictly necessary cookies. No advertising, analytics, or third-party tracking cookies are set on this site.

• shopify_ca_token — login session token
• shopify_ca_refresh — token refresh for seamless login
• shopify_pkce_verifier / shopify_oauth_state — set during login only, cleared on completion

You can disable cookies in your browser settings. Browsing and purchasing as a guest will still work; you just won’t stay signed in.

5. Third-Party Services

• Shopify: our e-commerce platform and payment processor. Checkout and payment data are governed by Shopify’s Privacy Policy.
• Vercel: our hosting provider. Server logs (including IP addresses) are retained per Vercel’s Privacy Policy.

6. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to any third party.

7. Data Retention

Account and order data is retained as long as your account is active or as required by law. You may request deletion by contacting us.

8. Your Rights (California / CCPA)

California residents may request access to, correction of, or deletion of their personal information. Contact us at hello@glowonn.com — we will respond within 45 days.

9. Contact

Questions? hello@glowonn.com